FAQ

I only offer video/phone Telehealth sessions. Telehealth provides flexibility and convenience, making it easier to prioritize therapy in a busy world.

All sessions occur via Telehealth (phone/video). Telehealth allows us to meet without the barriers of leaving your home, creating a safe space to hold sessions, and reducing transportation or traffic issues.

My hours are Monday through Friday throughout the morning, afternoon, and evening. I do have a family and enjoy spending time with them outside of work hours. 😊

The best work happens when you are consistent in therapy, so I highly encourage steady weekly sessions and hold a spot on my calendar each week specific for you.

Life happens, and so do emergencies. If we need to reschedule during the week, please let me know in advance.

Please give a 24-hour notice to cancel an appointment to avoid a full session fee. I will charge half the session fee if you fail to cancel 24 hours before your scheduled session.

There are several reasons why I don’t take insurance, including that I am not okay with insurance companies limiting treatment for clients. Insurance companies tend to focus on keeping their spending and reimbursement to a minimum, and they see you as just a number in a business interaction. I am not okay with this because you are a person – not a number.

Insurance companies also require me to disclose what we discuss in sessions and limit how many sessions we can have together. These requirements do not ensure complete privacy and confidentiality and are a disservice to clients. It also deters me from focusing my energy on my clients, their needs, and training opportunities to serve them better.

Under the law, healthcare providers must give patients without insurance (or not using insurance) an estimate of the bill for medical items and services. This law helps protect you from unexpected expenses. You can receive this Good Faith Estimate for the total expected cost of any non-emergency items or services. You must ensure your healthcare provider gives you this estimate in writing at least one business day before your medical service or item. This estimate should include costs like medical tests, prescription drugs, equipment, and hospital fees. You can dispute the bill if it’s over $400 above your Good Faith Estimate. Save a copy or picture of your estimate. For questions or more information, visit www.cms.gov/nosurprises.

You can pay with a check, credit card, or HSA. I use a secure billing system that can take single card payments. You can store your card number, so you don’t need to enter it each time individually.

Please contact me through email at allison.cobian@proton.me or call/text at (239) 628-0059. If we both feel we fit well, we’ll schedule your first appointment. No referral is needed.

Therapy sessions with me are primarily conversational, with some education on different subjects as needed. I am a human, just like you. We will explore and reflect on various topics to help guide you in the right direction.

Sometimes, I may suggest practicing skills we learned in between sessions or reflecting on what you gained from our session and how to use it throughout the week. We cannot always accomplish real change during our session, so much of the change you will see will occur outside of the session, putting together the work we discuss. You won’t be graded on anything, though. Don’t worry!

I am a Licensed Mental Health Counselor (LMHC) in Florida (MH23088) and hold credentials as a Certified Clinical Trauma Professional Level 1 and 2 (CCTP I/II), a Certified Clinical Anxiety Treatment Professional (CCATP), and an Eye Movement Desensitization and Reprocessing (EMDR) Trained Professional.

I have attended a variety of therapeutic and counseling trainings in treating post-traumatic stress disorders and complex traumas, anxiety and depression, attachment disorders, somatic work, inner child healing, shadow work, resiliency, teletherapy, and Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT) and Cognitive-Behavioral Therapy (CBT).

I graduated from Florida Gulf Coast University in 2016 with a Bachelor’s Degree in Psychology, and in 2019, I received a Master’s Degree in Clinical Mental Health Counseling. I have been practicing and seeing clients ever since. I have over ten years of experience working in the mental health field. While working on my education, I began gaining experience in the field in 2014, working with toddlers, children, adolescents, and adults in crisis units, youth shelters, abuse and trauma treatment centers, and the school system before beginning my private practice in 2021.